Description of the job
We’re looking for an experienced and forward-thinking Parking and Ground Transport Manager to join our dynamic team in Darwin. In this role, you’ll be responsible for maximising the capital value and net income from the car parking and ground transport assets across Darwin, Alice Springs, and Tennant Creek Airports. This is a key leadership opportunity to shape the future of ground access for multiple airports, working within a progressive and commercially focused environment.
About the Position
As the Parking and Ground Transport Manager, you’ll take the lead on procurement and contract negotiations for transport and parking operators, ensuring that all agreements comply with ADG’s legal and governance frameworks. A core part of your role will be to define, track, and report on key performance indicators related to customer experience, safety, and operational efficiency utilising tools such as PCI DSS-aligned payment audits and performance dashboards. Each year, you will develop a data-informed asset strategy that includes a SWOT analysis, income forecasting, benchmarking against peer airports, and long-term capex planning.
You’ll have a hands-on role in shaping the parking product suite, including both drive-up and online offerings. You’ll analyse booking behaviours, craft marketing strategies, and measure their impact on revenue and customer behaviour. Building strong relationships will be key - you’ll work closely with internal teams, transport providers, and B2B clients to enhance accessibility and ensure ADG remains a trusted and compliant operator. From overseeing real-time analytics infrastructure to sponsoring capital upgrades and guiding a high-performing team, you’ll play a strategic and operational role in ensuring safe, efficient, and future-ready ground transport services.
Selection Criteria
You bring a wealth of experience in asset strategy and management, particularly in car parking and ground transport operations across multiple sites. You’re confident in overseeing complex contracts and third-party operator partnerships, and your ability to balance commercial priorities with excellent service delivery has been proven across your career. Your strategic mindset is backed by your analytical capabilities - you know how to interpret data trends, measure performance, and turn insights into action.
As a people leader, you support your team’s growth through mentoring, collaboration, and open communication. You’re comfortable working with marketing and customer insight functions, using research to improve product offerings and customer experience. Your approach to problem-solving combines creativity with evidence-based thinking, and you communicate clearly and effectively with stakeholders at all levels. You're proficient in Microsoft Office, especially Excel or Power BI, and bring a confident, professional approach to negotiation and relationship-building. A relevant tertiary qualification in business, commerce, marketing, or a related field or equivalent experience.
Why ADG?
Airport Development Group (ADG) owns and manages diverse infrastructure assets across the Northern Territory including airports, hotels, aviation, and commercial buildings. Investing, developing, and managing long term infrastructure to grow the Territory and Northern Australia.
ADG is entering an exciting period of growth, this is a unique opportunity for you to join us as we are embracing change and preparing for the bright future for our organisation.
At Airport Development Group, we believe in investing in our people. Our Health and Wellbeing Program gives you access to resources that support mental health, fitness, financial wellness, and stress management. We offer smart salary sacrificing options, including novated leases and enhanced super contributions, to help you make the most of your salary. Your growth matters to us, whether through professional development courses, skill-building workshops, or leadership training, we provide opportunities for continuous learning.
Work-life balance is important, which is why we offer additional leave entitlements for eligible employees. You'll also enjoy exclusive discounts on airport dining, travel, and accommodation at Darwin Airport Resort, as well as free 24/7 parking at Darwin International Airport all year round. Join a forward-thinking organisation where your work has impact, your development is supported, and your contributions are truly valued.
Ready to Apply?
If this sounds like the opportunity for you, we’d love to hear from you. Submit your application with your CV and a brief cover letter outlining your suitability for the role.
At ADG we embrace equality, diversity and inclusion. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and individuals from culturally diverse backgrounds.
Agencies should note that unsolicited resumes or floated profiles will not be accepted for this position and ADG will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Talent Manager will work with our preferred panel of agencies to source candidates for roles.