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Care coordinator
Job Responsibilities
The position of Care Coordinator/Office Manager is answerable to their assigned Operations Manager and/or other Senior Management for the day-to-day management of ACRS community services. The Care Coordinator is responsible for monitoring support worker skills to ensure ACRS clients are supported to maintain their physical, emotional and intellectual well-being.
Job Description
- Onboard clients and staff to ACRS policy and procedures
- Train and supervise support staff, give regular feedback to support workers regarding performance and further training needs
- Review and update Client Care Plans, Profiles, Life Style Plans and staff routines and procedures
- Monitoring and reviewing of the ACRS quality assurance systems including maintaining and updating the folder system
- Coordination of care for ACRS clients as directed by the Operations Manager
- Management of clients Care Plans and Lifestyle Plans in conjunction with Operations Manager
- Coordinate client’s medical needs and day to day needs where required in conjunction with support staff support staff.
- Liaison with Case Managers Disability Coordinators, Guardians, families and other Service Providers.
Relevant qualifications:
- An appropriate tertiary qualification in Aged and Disability, Social and Community studies
Relevant skills
- Ability to work in part of a team, display initiative, integrity and a strong work ethic plus organisational and relationship-building skills.
- High level of organisation skills, good verbal and written communication, liaison skills and ability to work effectively with people from diverse cultural and socio-economic backgrounds.
- Demonstrated ability to work independently, participate in teams, and follow approaches which value and facilitate client and community participation as a key to achieving this role.
- An understanding of community services for people with disabilities and the National Disability Service Standards
Relevant experience
- Extensive experience in working with people who have intellectual or physical disabilities and demonstrated ability to work empathetically and sensitively with a sound understanding of their needs and rights.
Position type: Full Time
Salary: $75,000- $95,000 per year
Support Worker
Job Responsibilities
- Assisting clients with their personal care and daily routine
- Following client’s Care Plans and assisting them with medication as required
- Attending to client health needs and maintaining safety of each client at all times
- Progress notes, record keeping and general documentation
- Working under supervision and guidance as recommended by the management team
- Performing domestic duties such as cleaning, laundry, kitchen duties
Job Description
- Planning of care in liaison with the resident
- Follow communication Protocols at all times when communicating with parents, guardians, stakeholders and other agencies.
- Communicate respectfully with Clients, parents, guardians, stakeholders, staff members and other generic agencies.
- Learn each client’s communication methods and familiarise yourself with the use of communication aids that are being used by them.
- Complete Progress Notes, forms, and other documentation as required.
- Maintain the client’s Privacy Dignity and Confidentiality at all times.
- Attend team meetings and other meetings scheduled by the management team.
- Assist clients with their medical and other appointments.
- Safe use and care of all residents’ personal property
- Showering, grooming and medication
- Bowel care, Pressure care, catheter care and physio exercises
- Meal preparation and Feeding
- Encouragement and support with community access activities.
- Supervision with personal care and hygiene tasks.
- Manual Handling – Lifting, hoisting and transferring etc.
- Skill development and maintenance programs.
- Supervision and support with community inclusion activities.
- Money management and budgeting.
- Menu Planning, Grocery and personal shopping activities.
- Supervision with household tasks and chores.
- Family contact and relationship building.
Education Qualification
- A qualification in Community Services or similar
Skills and Experience
- 1 year of relevant work experience required for this role
- Experience working in the family violence and/ or child wellbeing sector is desirable
- Highly developed time management and work prioritisation skills with an ability to work autonomously with minimal supervision required
Job Type: Full-time
Salary: $65,000- $80,000 per year
Accounts Clerk
Summary of Role:
The Accounts Clerk is responsible for providing day-to-day financial and clerical support across accounts payable, accounts receivable, and general bookkeeping tasks. The role ensures accurate and timely processing of financial transactions and supports the broader finance function in reporting, compliance, and account reconciliation. This position is vital for maintaining financial accuracy in a growing industrial business environment.
Key Responsibilities:
- Prepare and process supplier invoices, purchase orders, payment runs, and expense claims.
- Maintain accounts payable and receivable ledgers, ensuring timely entry and reconciliation of transactions.
- Reconcile bank statements, credit card transactions, and petty cash accounts.
- Monitor outstanding accounts and follow up on overdue invoices with internal staff and external clients.
- Assist in the preparation of BAS statements, GST reports, and end-of-month financial procedures.
- Maintain orderly financial records in both electronic and hard copy formats.
- Support preparation of internal financial reports for management and project teams.
- Respond to basic accounting enquiries from vendors, contractors, and business units.
- Assist external accountants or auditors with documentation during audits or reviews.
- Ensure compliance with internal financial procedures and relevant statutory obligations.
Required Skills and Attributes:
- Accuracy in data entry and financial record-keeping.
- Understanding of basic accounting principles and reconciliations.
- Familiarity with accounting software (e.g., MYOB, Xero, or equivalent) and Microsoft Excel.
- Ability to manage workload effectively, meet deadlines, and follow procedures.
- Good communication skills for working with internal staff and external suppliers.
- Discretion and trustworthiness when handling confidential financial information.
Qualifications and Experience:
- Certificate III or higher in Accounting, Bookkeeping, or Business Administration – preferred.
- At least 1 year of experience in an accounts, payroll, or finance assistant role is desirable.
- Experience using cloud-based financial systems (e.g. Xero or MYOB) will be highly regarded.
Job Type: Full-Time
Salary: $65000- $75000
General Clerk
Key Responsibilities:
- Perform general office duties including handling incoming calls, emails, and correspondence.
- Enter and update data in company systems such as timesheets, job registers, contact records, and inventory logs.
- Support the preparation of reports, letters, forms, and internal documents under direction from management.
- Assist in booking travel, meetings, training, and staff inductions.
- Organise and maintain hard copy and digital files, ensuring accuracy and accessibility.
- Track, receive, and distribute incoming mail, deliveries, and internal notices.
- Respond to basic customer or supplier enquiries, redirecting to appropriate departments as needed.
- Maintain office supplies and assist with procurement and petty cash records.
- Provide administrative assistance to project teams or department managers when required.
- Comply with company procedures relating to confidentiality, record-keeping, and quality control.
Required Skills and Attributes:
- Basic computer proficiency, particularly in Microsoft Office (Word, Excel, Outlook).
- Strong written and verbal communication skills.
- Good organisational skills and attention to detail.
- Ability to work under general supervision and meet deadlines.
- Professional and courteous manner with internal and external stakeholders.
- Capacity to manage routine tasks consistently and handle multiple priorities.
Qualifications and Experience:
- Completion of Year 12 or Certificate II in Business (or related field) – preferred.
- Prior experience in an office or administrative environment is desirable but not essential.
Job Type: Full-Time
Salary: $65000- $75000
